Fix Livebox Connection Failover Issues

How to Start the Livebox Server when Connection Failover Occur?

There are two types of Livebox connection issues.

  • Server Connection Failover
  • Streaming Server Connection Failover

Case 1

Server Connection Failover

There are times the Livebox server might fail to get connected while trying to login through the browser. And one of the few reasons for the server connection failure is, the service Livebox Server in the Service Monitor might be in the stopped state. In that case, you can easily retrieve your server connections by following the below steps.

  • The below illustration is the case when your Livebox server fails to get connected.
livebox server connection error
  • So, now type in the URL bar of your browser as instructed. E.g., type yourdomainname:3021 on your URL bar.
server connection failover
  • After clicking the enter, you will be taken to your Livebox “Service Monitor” page.
service Monitor full
  • Here you can click “Start”the Livebox Server if the service is in offline mode. And your connection will be restored in a fraction of second.
Livebox server failover

So by following these steps, you can start the Livebox server when the server connection fails to occur. And if your server connection still fails to occur after doing all these settings, please contact our IVB7 support team.

Case 2

Streaming Server Failover Issues

When the Streaming Server service in the Livebox Service Monitor is in the stopped state, then the Livebox streaming server fails to get connected. And it shows an error occurred notified page when you try to enter your server domain. In that case, you can easily retrieve your streaming server connections by following the below steps.

  • The below illustration is the case when your Livebox streaming server fails to get connected.
server connection error
  • So, now type in the URL bar of your browser as instructed. E.g., type yourdomainname:3021 on your URL bar.
server connection failover
  • After clicking the enter, you will be taken to your Livebox “Service Monitor” page.
service Monitor full
  • Here you can click “Start” the Streaming Server if the service is in offline mode. And your streaming server connection will be restored in a fraction of second. 
fix the server connection error

So by following these steps, you can start the Livebox streaming server when the server connection fails to occur. And if your streaming server connection still fails to occur after doing all these settings, please contact our IVB7 support team.